Vision, Values, & Focus
Our mission is to positively impact health outcomes by leveraging technology to empower and support patients and doctors.
Our mission is to positively impact health outcomes by leveraging technology to empower and support patients and doctors.
Our core values are our guiding principles and the foundation for our business. They provide us with a consistent framework to help us stay true to our vision and goals.
At WELL, we see an opportunity to modernize and improve primary healthcare by implementing cutting edge digital technology to alleviate the challenges faced by patients and healthcare workers. Currently, the Canadian primary healthcare industry is under-imagined and under-digitized. We intend to change that by investing in our people, our technology, and our facilities. Our vision of healthcare is patient centric and physician focused. We want to be the best place for physicians to work, and the most convenient place for patients to receive care.
We envision a system where treatment is not just reactive, but proactive. A system where patients have greater access to services, and where physicians are free to focus on doing what they do best: caring for their patients. With the largest single chain of primary healthcare clinics in British Columbia, we aim to become an example for enhanced primary healthcare, and to share our successes with services beyond our network.
WELL functions on a “quadruple bottom line” principle. We believe that financial statistics are not the only measure of performance. In fact, we track our key performance metrics in four main areas:
These four areas demonstrate our commitment to both economic success and to creating a safe and supportive company that is aware of its impact on the planet and its responsibility to its community.
WELL believes in the power of technology and its ability to improve our daily lives. In primary healthcare, technology can innovate the way we access services, provide greater control over healthcare records, and facilitate better communication amongst all stakeholders in the healthcare ecosystem. Because of this potential, we are committed to providing the latest and greatest tools to promote better care practices. We are solution oriented and seek to solve current challenges by developing, acquiring, and implementing the best technology.
Everything we do at WELL is driven by a strong understanding of our goals and a desire to achieve them. WELL is reliable because we know what we are about. Our team is focused and passionate about the intersection of technology and healthcare. Guided by a management team and board of directors with a proven track record of managing growth and integrating strategic acquisitions, our purpose is what motivates us to succeed.
We don’t try to dictate care at WELL. Instead, we prefer to support our physician partners and employees because we believe the best innovation occurs when people can flourish. We aim to empower physicians to focus on their patients, and we aim to empower patients to take a more active role in their care. We exist to provide the tools for success, and to remove the headaches that prevent it.