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WELL Clinics

Business Overview & Strategy

Business Overview

The WELL Practitioner Enablement Platform

WELL’s practitioner enablement platform offers digital healthcare solutions for medical clinics and healthcare practitioners worldwide including digital Electronic Medical Records (EMR) Saas, practice management software, practitioner enablement tools, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, cybersecurity solutions, and more.

WELL’s practice management platform is designed to empower healthcare providers both within our own outpatient medical clinic network, and outside of it in the thousands of clinics globally that our technology serves.

WELL's Omni-Channel Patient Services

WELL is also Canada’s largest outpatient medical clinic owner-operator and leading multi-disciplinary telehealth service provider. It’s own clinic network, which is in both Canada and the US, consists of outpatient medical clinics serving primary, secondary, diagnostic, executive, and specialized healthcare services.

Global Reach

WELL is based in Canada and as mentioned, it is Canada’s largest outpatient medical clinic owner-operator and leading multi-disciplinary telehealth service provider, but the company’s reach is global.

In the US, the company supports healthcare providers in all the 48 lower states. These US healthcare providers include those in its own California outpatient clinics, as well as 72 ambulatory surgical centers located in 15 US states, and gastrointestinal physicians all over the continental US.

WELL’s practitioner enablement platform also supports clinics and practitioners in 2 other countries besides Canada and United States.

The Strategy: Outlined in 5 Steps

  • Acquire
  • Integrate
  • Optimize
  • Scale
  • Reinvest

Acquire

WELL is an active acquirer of both digital assets and primary healthcare services. Our acquisition targets are highly accretive physical and digital assets. We are the largest single chain of outpatient healthcare clinics in Canada, which gives WELL both the scale and experience necessary to integrate, optimize, and ultimately productize effectively.

Integrate

The current healthcare industry suffers significantly from interoperability challenges. Although acquisitions help us obtain many of the important pieces needed, it is essential that they work well within the context of primary healthcare practices. By focusing on the integration of technology into its own practice’s existing EMR and daily operations, we can reduce integration and implementation friction at the point of care.

Optimize

The current healthcare industry suffers significantly from interoperability challenges. Although acquisitions help us obtain many of the important pieces needed, it is essential that they work well within the context of primary healthcare practices. By focusing on the integration of technology into its own practice’s existing EMR and daily operations, we can reduce integration and implementation friction at the point of care.

Scale

Advancing Canada’s healthcare system is achieved by addressing its main problem: fragmentation. In smaller scale clinics, patients are often unattached and as a result are the recipients of inconsistent care. Through productization, we expand our reach and increase the scale of our business. A larger network creates the opportunity for the secure permissions-based sharing of patient healthcare records within each patient’s personal healthcare network and reduction of healthcare record fragmentation. This creates opportunities for personalized care which in turn improves healthcare outcomes.

Reinvest

Acquisition of cash generating companies leads to increased cash flows which are re-invested to make additional new cash generating acquisitions.